China Chef - Hamden

They dont take card so you have to order online they charge extra online fees and they got the whole online menu backwards I thought i was ordering chicken wing... read more They dont take card so you have to order online they charge extra online fees and they got the whole online menu backwards I thought i was ordering chicken wings and fried rice and it ends up being chicken mixed vegetables and i was allergic to some ofthe vegetables they had in it and i asked if i can get chicken wings instead the food was still closed not touched and they saidno i been gone a hour and i was only gone 5 minutes i literally work down from there like 1 minute away

I usually order from here but I will not anymore. I had placed an order online and had an issue. I then called the place and the lady had an horrible attitude.... read more I usually order from here but I will not anymore. I had placed an order online and had an issue. I then called the place and the lady had an horrible attitude. Not only did she have an attitude before I can get my words out she hung up on me. I called backand asked her did she hang up on me she said yes. I always order from here but I won't anymore. They just lost a customer theydon't deserve the one star.

They do not even deserve 1 start but you can't post unless you give 1 star.....This place is the WORST!! I just moved to the area and decided to try them out. T... read more They do not even deserve 1 start but you can't post unless you give 1 star.....This place is the WORST!! I just moved to the area and decided to try them out. This was the worst destination I ever made.. 1st you can't order through the phone the guy wasvery rude said I had to place my order on line. Regardless of his attitude I figured let me go ahead and order maybe thingsare different here. The online was a bit confusing. I ordered 2 half chicken and in the boxes below it had rice options whiterice, brown rice plain. I picked plain thinking it was plain fried rice. Also got shrimp with broccoli and plain fried ricewith special instructions add onions and bean sprout. Plus 3 more items total $70.00. I got my order and had no rice with mychicken and the shrimp broccoli came like if was in soup watery soup. Now over $45.00 you are supposed to get a free item. Ireceived nothing no soda and I was missing 2 rice orders and none of the rice I got had onions beans sprouts as my specialorder requested. I called and stated I was missing rice and did not get my free item. They guys was sooooo rude I told him itwas my 1st time ordering with them he had the nerves to say oh well you don't know how to order. Apparently when I pickedplain fried rice it meant I wanted my chicken plain with nothing. I told him that doesn't make sense. Also I did not get freeitem because I did not write in the comment I want I free item. At the end of the day THEY ARE EXTREMELY DISRESPECTFUL RUDE ANDA$$ES. I WILL NEVER EVER ORDER FROM THEM AGAIN. Customer service is key for a business to succeed and apparently they don't givea F**k how their Customers feel. Therfore they do not deserve my business or anyone else for that matter.

This restaurant is extremely unclean. The staff are very rude, and the food quality is poor. I placed an order over the phone and was appalled by how filthy the... read more This restaurant is extremely unclean. The staff are very rude, and the food quality is poor. I placed an order over the phone and was appalled by how filthy the establishment was. The floors, which should have been white tile, were covered in dirt and looked brown.

My order at China Chef was simple: half chicken with pork fried rice, scallion pancakes, and a side of chicken lo mein. Unfortunately, the fried rice tasted sta... read more My order at China Chef was simple: half chicken with pork fried rice, scallion pancakes, and a side of chicken lo mein. Unfortunately, the fried rice tasted stale, and my son agreed it was terrible—I’m pretty sure it was reheated leftovers. The half chicken was severely overcooked, dry, and tough, with my son comparing it to beef jerky. When I placed my order, I noticed the cook was sitting down counting receipts instead of preparing food, leaving a young, inexperienced worker to handle the cooking, which showed in the poor quality. The scallion pancakes were greasy to the point of being unappetizing. It’s disappointing since the rest of the menu seemed promising, but I ended up throwing out all the food. A total waste of $27.