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Contribute Feedback What User likes about Upstairs At Institution:
booked in advance for afternoon tee with my mother for her birthday contract. table was nicely placed for our arrival and we were warmly welcomed. the whole food was delicious and the service was on site. would have the tasty we couldn't manage to kidnap us. recommend a visit (or few) in this fantastic boutique café. View all feedback.
What ShaunDeSheep22 doesn't like about Upstairs At Institution:
Welcome by the friendly male owner, we ordered hot chocolate, latte, garlic mushrooms, fruit scone calamari. Everything came quickly, hot chocolate a little too sweet for me and the portion is too small, fruit scone is not nice, not the worst I ever had but it’s not nice, garlic mushroom ok, calamari also nice but only 4 in a portion (more expensive than a restaurant). View all feedback.
What a wonderful grazing platter we had for lunch, celebrating our Wedding Anniversary. Staff brilliant and great atmosphere.
This is a really friendly, welcoming cafe with good, tasty food. It’s dog friendly, and our dog was welcomed with a few treats. I’m happy to recommend this place to everyone.
The high tea experience at this restaurant was absolutely delightful. The presentation was top-notch, with great attention to detail. The service was fabulous and I couldn't find a single fault. Just make sure to book your reservation 48 hours in advance, and you won't be disappointed.
My husband enjoyed his cheese scone, and I found the calamari to be tasty as well. However, I was disappointed by the portion size of only 4 rings of calamari and a small pot of mayonnaise without any garnish for £7.95. I believe a few added details would have enhanced the overall experience. While I am willing to pay for quality food, I do not appreciate feeling like I am being overcharged.
This restaurant used to be a nice place, but the last two visits were truly terrible. I ordered a sausage sandwich for myself and a children's portion for my son, both without butter. I was assured this was no problem. However, both sandwiches came out the same: average size in a cheap roll (rather than the previous big granary roll) with poor quality sausages that were barely cooked and smothered in butter. When I mentioned this at payment, I was offered a discount. Despite this, I still paid nearly £16 for the meal (including two drinks). I have been a loyal customer for years, but I will not be returning. It's a shame that Bedale is lacking in good cafes, as this place is certainly not the solution.
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