Kfc - Halton

#3 - Fast Food - Halton, Burgers, Chicken

Kfc

Kfc
2.1 / 5 (3926 reviews)

Menu

As soon as we have an overview of dishes and drinks for Kfc from Halton, we will publish it here. In the meantime, feel free to check out the menus in the surrounding area.

Runcorn KFC fails to deliver on both food quality and customer service, leaving diners frustrated and dissatisfied. Orders often arrive cold and incomplete, with missing items and inadequate portions, such as just a handful of chips per meal. Customers have reported unresponsive staff and unprofessional behavior, exacerbated by long wait times and delivery failures from services like Uber Eats and Just Eat. Concerns over food hygiene and preparation standards further tarnish this branch's reputation. Overall, this establishment falls short of expectations, and many patrons unanimously agree: it’s best to avoid this KFC location.

Last update: 17.01.2026 from: Rebecca

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Feedback

★ 2.1 / 5 from 3926 reviews

What Rebecca G dislikes about Kfc:
Ordered a zinger wrap meal online, took well over an hour to arrive and was stone cold when it did. Barely any chips and the chicken in the wrap looked like it had been pulled apart, not to mention there was no pickled slaw on it, just lettuce? By the time it was delivered the gravy was over 30 mins past it’s sell time, so had been sat there well over 6 hours. Also paid for a dip and never received. Tried to ring the... View all feedback.

nicola-s-tree2825
27.01.2024

S**t show. 5 meals order Received 3/5 drinks My meals came with just 16 chips. No, not packets of chips, total singal chips. The other 2 meals had similar amount. One burger put in the box upside down then packaged right way up, meaning it was everywhere and we had to rebuild it. Gravey was a powdery congealed lump. Missing dips Chicken was super salty and the what chips we did get where soggy. All in all. A massive waste of 42 quid.

camper40345484194
27.01.2024

Clearly stated on order No drumsticks and they sent me drumsticks I won’t be ordering from Runcorn branch ever again it’s the worst service ever

steffan-d
27.01.2024

This is the worst kfc I’ve ever had absolutely disgusting gave me about 8 chips beans looked like last weeks chicken was cold drink was hotter than the food seriously avoid this place spend your money else where straight in the bin it went

rebecca-g-3
27.01.2024

Ordered a zinger wrap meal online, took well over an hour to arrive and was stone cold when it did. Barely any chips and the chicken in the wrap looked like it had been pulled apart, not to mention there was no pickled slaw on it, just lettuce? By the time it was delivered the gravy was over 30 mins past it’s sell time, so had been sat there well over 6 hours. Also paid for a dip and never received. Tried to ring the store, no answer. Will not be coming back. AVOID

paulmatthewmartin
27.01.2024

I attempted to order from Runcorn KFC twice in the past two weeks. The first time was through Uber Eats and the second time was through Just Eat. Unfortunately, neither delivery service was able to deliver my food. Just Eat even offered me a refund for not receiving my order. They also falsely claimed that the food was just one minute away after waiting for an hour and a half. This KFC location is a joke and does not reflect well on the brand. KFC should address this issue as it is not the first time this store has had problems with customer service.

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