Stone 21 - Feedback

I have great memories of the Pinestone Inn shortly after it opened so my husband and I decided to treat ourselves to lunch in the restaurant after a hard days w... read more I have great memories of the Pinestone Inn shortly after it opened so my husband and I decided to treat ourselves to lunch in the restaurant after a hard days work at the cottage.We entered the restaurant and sat with a pleasant view of the pool. There was only one other couple dining and it was not until after we had ordered that I overheard them complaining about how bland and tasteless that their food had been.The bar restaurant was in desperate need of vacuuming with crumbs all over the carpet, including under our table and croutons on the windowsill beside us.When I mentioned the filth to the waitress on my way out she did not apologize but stated " I know, we are not allowed to vacuum when there are any customers in the restaurant.The two young waitresses talked together and were on the phone most of the time, did not offer to refill our water and one coughed frequently without covering her mouth. I hoped fervently that the kitchen was cleaner than the restaurant.I ordered a salad Nicoise which was passable though I had not recalled that this salad apparently contains no lettuce or leafy greens of any sort.My husband ordered a burger and fries and the most positive thing I can say about this overpriced bar meal in dirty surroundings is that we did not get sick!Ruth SOttawa

As we stayed in the hotel, we had three meals in this restaurant. For the two dinners, I ordered mussels that were not bad. However, my husband ordered the bake... read more As we stayed in the hotel, we had three meals in this restaurant. For the two dinners, I ordered mussels that were not bad. However, my husband ordered the baked salmon with rice for the second evening, that was not good. I did not try the salmon, but the rice was the worse rice I had ever had.The dinner experience was not the worst. We had buffet breakfast (there's no a-la-carte breakfast). They put expired yoghurt on the buffet table. We were there on July 3, and some of the yoghurts expired on July 2 and some expired in mid June! We told the waitress about the expired yoghurt. She just took ours away casually. We went out to the buffet table again to look for one without expired, but we could find one. It did not seem that they intended to take away the expired yoghurt.

Great ambiance, service and food. Our server Stephani was friendly and professional. The food was very good. The view over the pool and small lake excellent. Re... read more Great ambiance, service and food. Our server Stephani was friendly and professional. The food was very good. The view over the pool and small lake excellent. Recommend.

We a group of 10 made reservation for 8.30 pm.. however when we went, the table wasn't ready and we finally got the table at 10!!!!Food was unbelievably bad.. p... read more We a group of 10 made reservation for 8.30 pm.. however when we went, the table wasn't ready and we finally got the table at 10!!!!Food was unbelievably bad.. probably as it was time to close.. though the staff was nice and apologized many times but cannot compensate for the terrible experience we had..

I visited with a colleague. The restaurant was cozy. Staff were quick. I ordered the butter chicken which was flavourful. It was also very convenient as it is p... read more I visited with a colleague. The restaurant was cozy. Staff were quick. I ordered the butter chicken which was flavourful. It was also very convenient as it is part of Pinestone which is where we were staying.