Mcdonald's - Hailey

This is the worst McDonald's I've encountered in Idaho. It’s frustrating that they shout out order numbers in Spanish. Moreover, I received my food before other... read more This is the worst McDonald's I've encountered in Idaho. It’s frustrating that they shout out order numbers in Spanish. Moreover, I received my food before others who had been waiting longer. The customer service is severely lacking.

This McDonald's has a wonderfully friendly atmosphere. You can always count on the food being consistent across locations, but the service here really stands ou... read more This McDonald's has a wonderfully friendly atmosphere. You can always count on the food being consistent across locations, but the service here really stands out. The staff is prompt, friendly, and efficient, making for a great experience. Plus, the restaurant is very clean!

This is the worst McDonald's I've ever been to! Three times in a row, my drive-thru order was wrong. When I try to address it, the staff at the window doesn’t s... read more This is the worst McDonald's I've ever been to! Three times in a row, my drive-thru order was wrong. When I try to address it, the staff at the window doesn’t speak English, and it takes ages to find someone who does to sort out the correct order. The last time, the manager or supervisor even got upset with me for not just accepting the order and insisted I was wrong! We have dairy allergies, so I’m certain we never ordered cheeseburgers. Hoping for better service, I tried ordering inside the store the fourth time, but I waited at the register for 10 whole minutes without anyone acknowledging me. What kind of McDonald's is this? Four strikes are enough—I’m never coming back to this location again!

I always have a great experience here. They also have kiosks where you can order and pay, making it very convenient. The food is always quick and fresh. read more I always have a great experience here. They also have kiosks where you can order and pay, making it very convenient. The food is always quick and fresh.

The restaurant is very clean and upholds the usual McDonald's standards. The app can be a bit unreliable, which is understandable given the remote location in I... read more The restaurant is very clean and upholds the usual McDonald's standards. The app can be a bit unreliable, which is understandable given the remote location in Idaho.