Sheetz - Hagerstown

The staff had a terrible attitude and provided poor service. I received a burnt sausage biscuit that was made to order, and the hash brown bag was placed upside down. The restroom was in poor condition, and the soda machine needed cleaning and an upgrade. I will never return to this location. I've had no issues at other Sheetz locations in Maryland, Pennsylvania, Virginia, West Virginia, and several other states.

Great Sheetz location! They offer a wide variety of snacks and made-to-order meals. The restrooms are clean, and there's also a car wash available. Plus, there’s outdoor seating for those who prefer to dine outside.

Fantastic food at an excellent price! The service is fast too! This is definitely the best spot for delicious, affordable meals. I really wish we had a Sheetz near my hometown!

I stopped at this Sheetz on 5/1/22 at 6:00 a.m. I ordered a Breakfast Shmuffin. Totally disgusting! The english muffin was not toasted but placed in the microwave. The entire sandwich was cooked in the microwave, including the jalapeno cheese. Needless to say, the cheese was non-existent on the sandwich because it was microwaved. I should have gone back into thestore, but since I was making a 11 hour trip, I didn 't go back into the store to complain. The woman behind the counter wasnasty. Absolutely no customer service. I emailed Sheetz corporate on Tuesday, May 3 to let them know of my experience at thisstore. I received no response. In the past if I emailed Sheetz customer service, I always received a response within 2-3days. So much for made fresh to order . This is the only Sheetz I ever experienced an issue with.

Was worse Sheetz for food. Ordered a value meal which was BLT with fries and drink and a salad. Sandwich was not good at all. The fries where scattered on top of salad. Won't be getting any food there any time soon.