Panera Bread - Hagerstown

#6 - Vegetarian - Hagerstown, American, Coffee
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Panera Bread

Panera Bread
4.0 / 5 (8334 reviews)

Description

At this local Panera location, diners have experienced a mix of highs and lows. While some rave about the delicious options like the Bacon Turkey Bravo sandwich and the exceptional mac and cheese, others express disappointment over inconsistent food quality, such as hard chicken sandwiches and insufficient avocado. Service can be hit or miss, with instances of incorrect orders and unsatisfactory wait times, particularly during busy hours. However, the fast service and pleasant atmosphere, including outdoor seating, contribute positively to the overall experience. Ultimately, while many appreciate quick meals, a few quality concerns remain for potential patrons to consider.

Last update: 17.01.2026 from: Anna

Feedback

★ 4 / 5 from 8334 reviews
kelsey-ross
22.10.2023

Great customer service! I came in and the cashier let me try a sample of the soup because I wasn’t sure if I’d like it or not. Not only that, when I let them know I’m gluten sensitive they made my order away from everyone else so that there was no cross contamination. I didn’t really expect that to happen, usually in other fast food chains I will ask, I’ll be told no and I’ll have to find something else for lunch. The customer service here is really spot on! I will definitely be coming back! :

ronnie-benner
21.10.2023

We frequent this restaurant often and have never had any complaints. The service is always excellent. Kudos to the management and staff for a job well done.

nancy-muritz
21.10.2023

This restaurant is excellent for all meal times - whether you're looking for breakfast, lunch, or a light dinner.

anna-d-tree234
23.02.2024

The cookies at this restaurant are amazing! The Bacon Turkey Bravo sandwich was delicious and quite large. The flatbread pizza was just okay, but the sandwich was really good.

chellina-g
23.02.2024

The delivery fee is almost $9 and the restaurant consistently gets orders wrong. I have never received a completely accurate order from this place. The food is average and expensive. They should consider reducing the delivery fee like other restaurants or offer free delivery for orders over $12 in order to improve their service.

FAQ

You can use the WLAN of the restaurant free of charge.

The restaurant offers the opportunity to experience sporting events on a TV / screen.

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physical disabilities.

The place also takes various credit cards.

More information

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