Mcdonald's - Hagerstown

Food was cold and I don't think there was a clean table in the place. I know that finding help is hard but not giving good service costs business too.

The staff here are very professional and very fast. Unlike most McDonald's, this location will customize any order and they will give you no problem whatsoever making changes to their most common meals. I think this is the best McDonald's inHagerstown.

We love this McDonald's, they are very organized and quick with our orders. I have to give a very big Thank You to Tommy an employee there that went above and beyond to help me when my car overheated in their parking lot. He stayed with me until he hadgotten enough water to me to get the car cooled off enough for me to get home. Tommy was awesome! Thanks again so much. It wastruly appreciated.

When my family and I arrived I noticed A10 car wait at the drive-through. We went inside and waited to be served at the register. They do have the self-order machines. These machines in my experience have taken longer than ordering with anindividual. I don't use them now. After several minutes a fellow recognized us waiting to take our order. Everyone had beenworking hard to service the people at the drive-thru window. I noticed the man taking our order was deaf so I carefully signed afew words and was pleasantly surprised that it was accepted. I don't recall the fellow's name but he was quite nice and funny. Iappreciate his humor. And in the middle of taking a drink of my milkshake it was nice to be able to answer him through signlanguage when he asked me a question. Delightful gentleman. Good service.

Our go to for late night food after a long shift. They?re always kind and the food is always fresh. Thank you for being there especially during these hard times!