Five Guys - Hagerstown

I love the burger bowl and fries but I was missing something on each burger I ordered.Very clean store. Staff was

Today my wife and my son went to pick up a order for delivery, when they do the pickup the drink lid was dirty because the drink was spiling and my son come back to the store to ask for lid exchange. SADLY CREW MEMBERS working in 4 pm shift were laughing of him because he was asking for lid exchange.At this moment I'm so mad and hardly ask to the store for do something to amend this annoying situation with my son.

The food was absolutely delicious and the service was above and beyond in my opinion. It was the atmosphere that I didn't like. The music was WAY too loud in the lobby. You could hardly hear the people you were with. As for the food, order the little cheeseburger, it's PLENTY big, and it's a few dollars cheaper than the regular burger. The fries remind me of Thrasher's in Ocean City,MD and therefore are worth the time alone! Everything else is really delicious too.Parking: Parking lot is shared with all the other stores there, but accessable.Wheelchair accessibility: They have accessable seating

The woman at the front miscounted my money and tryed to get me to pay more then when I ask for my money back it was the exact amount. And she had attitude and did not apologize …

Cannot beat a hot off the grill burger. Always consistent.