Bagel-lisious - Hagerstown

The owner lacks the skills needed for customer service. They often run out of many menu items, close early, and display rude and abrupt behavior. This establish... read more The owner lacks the skills needed for customer service. They often run out of many menu items, close early, and display rude and abrupt behavior. This establishment would be better off closing its doors. Perhaps the owner should consider a career in accounting instead.

I absolutely loved this place, but unfortunately, my experience took a turn for the worse. I've been trying to get lunch here on a Saturday for over a month, bu... read more I absolutely loved this place, but unfortunately, my experience took a turn for the worse. I've been trying to get lunch here on a Saturday for over a month, but I live about 25 minutes away, and every weekend they seem to be closed for a private event. If you happen to get the grumpy guy on the phone (Jeff), he arbitrarily decides when to close for the day. Just today, I called to place an order for over $40 worth of food, and at 1:52 PM, he informed me that they were already closed, even though their posted closing time is 4 PM. It’s disappointing that they don’t seem to want my business, so I’ll take my money elsewhere. What a shame. Sorry, Mike, but my family won’t be returning.