Sara Sophia - Hackensack

It's a great spot to enjoy authentic Ecuadorian cuisine! read more It's a great spot to enjoy authentic Ecuadorian cuisine!

I had to wait a long time for my order—it’s been 40 minutes, and they still haven’t served the food. read more I had to wait a long time for my order—it’s been 40 minutes, and they still haven’t served the food.

I wish we had chosen a different restaurant. The sopa de bolas was served at room temperature, and they messed up my son's order. I had to go back near the kitc... read more I wish we had chosen a different restaurant. The sopa de bolas was served at room temperature, and they messed up my son's order. I had to go back near the kitchen to inform them of the mistake, which meant my son had to wait a long time for his food. Unfortunately, it wasn't even worth the wait. To make matters worse, it seemed like the soup had been sitting out or was just old, because my mom got very sick in the middle of the night. We will never return, not even for a drink. I called to speak to the manager, and a girl who claimed to be named Daniela (likely a false name) said there wasn't a manager available and promised to have the owner call me. It's been over a week, and I still haven't received a call.

30 minutes waiting to be attended to and nothing pathetic! read more 30 minutes waiting to be attended to and nothing pathetic!

I was waiting for 30 minutes and no one even came close to offering the menu, the waitresses walked by as if they didn't even see you, they should improve read more I was waiting for 30 minutes and no one even came close to offering the menu, the waitresses walked by as if they didn't even see you, they should improve