Firehouse Subs Hackensack Commons

Pleasant place to eat. A bit slow to prepare, but they have a Coke Freestyle machine, plus the sandwich can come with a side salad option, and the salad was muc... read more Pleasant place to eat. A bit slow to prepare, but they have a Coke Freestyle machine, plus the sandwich can come with a side salad option, and the salad was much better than I expected (fresh but not too fancy).

First time trying this place in Hackensack and I loved it it was a well-made sandwich there was a gentleman there I assumed he was a manager cuz he seemed to be... read more First time trying this place in Hackensack and I loved it it was a well-made sandwich there was a gentleman there I assumed he was a manager cuz he seemed to be in charge and he even recommended things for me

I wasn't at a firehouse, and I can't quite recall why, but I really enjoyed my sandwich during this visit. The highlight of my experience was the Firehouse Kirs... read more I wasn't at a firehouse, and I can't quite recall why, but I really enjoyed my sandwich during this visit. The highlight of my experience was the Firehouse Kirsche/Lime Soda; it was definitely worth the trip. I could have given an extra half-star if it weren’t for the pickles—they were just a bit too much for a sandwich shop, if you know what I mean. Tsk, tsk!

I visited the restaurant at 11:30 AM, and instead of the staff taking orders, they were busy preparing food. It seems that at Firehouse Subs, online orders are... read more I visited the restaurant at 11:30 AM, and instead of the staff taking orders, they were busy preparing food. It seems that at Firehouse Subs, online orders are prioritized. I ended up waiting 25 minutes before someone finally took my order, which took another 10 minutes to prepare my sandwich. Regarding the food, the menu stated that a dill pickle would come with the sandwich, but I didn’t receive one. I put the sandwich in the refrigerator, and when I took it out to eat it later, the meat had become tough. This will be my first and last visit here. I’m all for supporting firefighters, but this is supposed to be fast food!

This was my second time to come to this place, staff is fine (not particularly beautiful, but aren't common) both times I was here the soda was irrigated down a... read more This was my second time to come to this place, staff is fine (not particularly beautiful, but aren't common) both times I was here the soda was irrigated down and initially I thought maybe that you got low. No, all three drinks we got were watered. We saw the guy behind the counter watched the employees like a falcon while he weighed everything, then we got our subs and realized they skipped everything. Had like five bits of mushrooms over my entire sub. So that and the Soda thing it really looks like they skip everything and open to me personally, I prefer to go to another place because this is the only one I was, that seems to skip things. I prefer to spend the same amount in another place and actually get what I pay for you?