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Contribute Feedback What Michael Schuett doesn't like about Subway:
Completely wrong order delivered contacted just eat customer services who blatantly refuse to offer a refund although photographic evidence was provided (unopened bag with tamper seals untouched and receipt with all the wrong contents written on it) unfortunately this is becoming quite a regular occurance with just eat who no longer seem to value their customers anymore so will no longer be using the service View all feedback.
The food at this restaurant is disappointing. The marinara sub lacked sauce and had an excessive amount of meatballs. The bacon in the bacon melt appeared to be undercooked and there was barely any cheese in the sandwich. Overall, a very unsatisfactory experience, and I will not be returning.
Terrible experience at this restaurant. The employee nearly forgot to include my Monterey Jack cheese, and when I pointed it out, he didn't even know what it was. Then, the woman preparing the vegetables refused to let me have sweetcorn and gherkins instead of the listed lettuce, cucumber, and tomatoes because it wasn't on the menu. The whole concept of Subway is to choose your own ingredients, right? We got into an embarrassing argument until she finally gave in and reluctantly said "only this once." What a nightmare. Couldn't wait to leave and definitely won't be coming back.
Asian guy working doesn't understand anything. Before I ordered I asked if a drink was included in the price and he said afterwards when I go to pay he says no and it additional! Hire people who understand the language.
It’s bad enough the cost of your subs going over 9 quid now and the rest instead of the good old days of £3.99-7 deals but when did you start ripping us off further by slicing the cheese in half that’s not even spiced anymore. Barely a slice a sub 2 ridiculously small squares and being a fast food brand you’re supposed to have an image that stays the same! Don’t even argue with a chef who has had fast food experience at domino’s and kfc and McDonald’s prior to becoming chef de partie. You know what a Big Mac looks like every time you order it so why are you scrimping on and altering your entire ingredients.
I had to really search for my salad beneath a mountain of soggy lettuce! come on that's a lot of money for a box less than half full of soggy lettuce.