Nando's Guildford

The food was amazing, like all Nando’s food. It was a pleasant visit and the staff were very helpful.

Why is Guildford plagued by restaurant chains that serve food that other parts of the country soundly reject; are Guildfordians just too polite? The chicken is barely seasoned or cooked. The wings are gristly and the thighs burnt and dry. Food I wouldn't serve to...my dog. Parts of takeaway orders are missing: email to manager unanswered. A fraud is what it is; if I order something and pay for it and the establishment keeps the money... well! Add rude, barely numerate staff and it's a perfect storm. Please close this restaurant down.

I am not a regular at Nando’s. The food was the same as any other Nando’s but I was struck by how friendly the service was compared to other similar types of chain restaurants. The meet and greet woman downstairs was efficient and polite and...the young woman upstairs on the till who was a trainee was really friendly too. They both deserve a thank you from the manager

This Nando’s is awful with timing and how they speak to there customers. The guy at the door turned the booking off due to it being busy which was understandable, but tells us to come back in minutes as he will open them again...then. We came back and joined the que which the app said minutes and the guy at the door also guaranteed it will be minutes. We came back after minutes and asked how long for our table which we got told it will be another hour after he told us it was minutes. Another hour went by to I called up and asked how long will my table be, which the same person who answered the phone said won’t be ready for another minutes. This was getting to the point of being frustration as we had a young child with us. It was a busy Friday night I understand but don’t guarantee someone a table and time if this is not available. Staff was rude and didn’t care about the way he spoke to people. NEVER VISITING THIS NANDOS AGAIN!!!

Creamy mash potato i dont think so it was dry and tasteless and microwaved with dried up mash because someone didnt stir it.. Chicken was coated in the wrong sauce overall pretty disappointing