KFC - Guildford

Spur of the moment decision. No queue know why ! For nearly 8 of your English pounds 3 not easily identifiable pieces of chicken poor quality pieces broken bone... read more Spur of the moment decision. No queue know why ! For nearly 8 of your English pounds 3 not easily identifiable pieces of chicken poor quality pieces broken bones etc a manky portion of chips and a fizzy drink . The coating on the chicken is not what I remember. The very small portion of poor quality chips off cuts and rejects were over coated in some spicy flavour . The drinks ‘bar’ had two taps for Pepsi max . They offered NO sugared option like Coke or Pepsi . No pepper sachet ! Overpriced rubbish never again

The service was terrible, staff ignoring you at the till and leave you standing there waiting. Then have a conversation about which one was going to serve you a... read more The service was terrible, staff ignoring you at the till and leave you standing there waiting. Then have a conversation about which one was going to serve you and the other walking off thinking you can’t hear them, finally when they felt like they had to serve you. They went and did something else for a deliveroo order after asking. They wasn’t listening to your order when speaking them, Couldn’t help when asking the differences as they didn’t know what was in it and looked at you blankly. Another customer, when waiting for my order asked for a cup of water and the disapproval look for asking was rude. If you don’t want to work in a customer facing business, don’t it’s simple. But sort yourself out KFC. Worst experience I’ve ever had in your branches.

Always very poor service from this KFC that has become even worse. Waited ten minutes as the only customer at the till waiting for my order to be taken and rece... read more Always very poor service from this KFC that has become even worse. Waited ten minutes as the only customer at the till waiting for my order to be taken and received zero service or acknowledgement. The single server was packing online orders for delivery drivers with no attempt to communicate with me or to take my order. I left without placing my order. There's no excuse for bad and disrespectful service and no excuse for poor management of the service area. The lack of basic good manners means I won't be going back.

I love the taste and the fact it is my only fast food place I now visit. You know exactly what you're getting. Only thing that let it down was the fact the frie... read more I love the taste and the fact it is my only fast food place I now visit. You know exactly what you're getting. Only thing that let it down was the fact the fries weren't very hot. The chicken was fine and especially with gravy. The only way to go

As the title suggests, its kfc. its not a night out after the opera. the place is clean. the staff, if they can understand you are friendly enough. prices are t... read more As the title suggests, its kfc. its not a night out after the opera. the place is clean. the staff, if they can understand you are friendly enough. prices are to be expected. my only grievance is that it is a halal establishment.