Reviews
What User doesn't like about Subway:
I made an error when ordering and requested that they remake my sandwich without toasting it. The restaurant staff insisted that I pay for the original sandwich, even though it had not been completed yet. I felt like they were placing blame on me, despite the fact that I simply made a mistake. In my opinion, the customer should always be treated with respect and fairness, especially in terms of customer service. It w... View all feedback. What Swara Desai likes about Subway:
I received best customer service till now by Shubnum, I must say. I and my fiancé went for a dinner two days back and we loved the way she made our Sub.She always had a smile on her face and was so humble and kind.She knows, how to deal with customer also was very attentive. She made us happy by favouring us free cookie.I have been to this store for more than 2-3 times, they never disappointed us.Thanks lotWould love... View all feedback.
Reviews from various websites
I am a fan of Subway, but unfortunately, my experiences at this particular location have not been the best. While some employees are friendly, others do not eve...
read moreI made an error when ordering and requested that they remake my sandwich without toasting it. The restaurant staff insisted that I pay for the original sandwich...
read moreThe service was excellent, Kulbir was fantastic and extremely accommodating!
Best food ever and kulbir was the nicest and most respectful person I could ask for to make my food and talk
Ordered rice sweet onion teriyaki chicken. Rice was stale and gross and the chicken was chewy. The employees were careless and rude. I highly recommend not goin...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreDespite a few positive experiences, this Subway location in Guelph has received mixed reviews. Complaints range from issues with sandwich quality to a lack of attentive and friendly service. Some customers were disappointed by the staff’s handling of mistakes and felt unwelcome due to the unfriendly atmosphere. The slow service during late-night hours has also been a concern for patrons. However, there were positive comments about Shubnum, who provided excellent customer service and left a positive impression on customers by being attentive, kind, and generous. Overall, improvements in customer service and food quality are needed at this establishment.
This subway location is one of the best in GuelphAlways fresh bread and toppingsThe one Indian gentlemen there has been making me lunch for years.
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read more