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Contribute Feedback What User likes about Kelseys Original Roadhouse Guelph South:
The waitress was so attentive and pleasant. She saw is taking pictures since it was a birthday celebration and offered to take some for us. The food was fantastic. Party of eight and everyone loved their meal. Nice, nice atmosphere and not loud and noisy. Had a fabulous time!!! View all feedback.
What User doesn't like about Kelseys Original Roadhouse Guelph South:
Service was terrible. Over an hour to get our food and when we needed something from our waitress, we waited a long time before seeing her again. Drinks were not refilled. View all feedback.
Server was very enthusiastic and did a great job. The food lasted long until we came to us and we landed there for 2 hours. Maybe there was a lack of personnel. Fortunately, we weren't in a hurry.
Unfortunately the service and food was not up to the regular expectations to what usually is expected at this location. We sat in the dining area. Three out of the four of us ordered chicken fingers and fries. All of the fries were cold. Like they had been sitting out for a while and then just thrown in with the chicken fingers when they were ready. The fourth ordered chicken wings with spice on it and they came out plain. As we were in the middle of the meal we were finally asked if we desired another a drink. We ordered two more beers and waited 20 mins to get. The waitress who was the only one In the dining area seemed completely overwhelmed for the amount of tables that were actually being used.
Came here for a birthday and was expecting a lot more. My guests food were cold, they received the wrong items and overall the food was just not good. Only 2 people in my group out of 6 liked the food they received.
Wait staff friendly, apologetic but service was slow.
Great food, great service. And enjoyable time. We took our baby with us and the staff were very happy and accommodating.