Kazameza - Guelph

I visited this restaurant after seeing the positive reviews. The food is very average potatoes were cold, and chicken was in the form of large chunks instead of thinly sliced as shawarma should be. Hot sauce was also added without asking if I wanted it, resulting in really bad heartburn. This place is quite popular with students, hence why the quality may be lacking I think as they want a cheap meal. Most menu items were not available according to the gentleman working there, who also seemed like he really did not like his job and communicating with customers. There are other shawarma places in the area that are far better, one right around the corner.

Honestly, completely different experience than what I was expecting after the great reviews on this place.I initially ordered the shawarma on rice and the guy started making it right away without a word. I asked if I could just upgrade to the platter instead so I could get potatoes and salad with it too. He said he’s already made it (literally just put chicken on top of rice and that’s it) and what do I expect him to do with it now. I said that’s fine and just paid for my shawarma on rice and left. Terrible customer service but at least I thought the food would be good. Wrong again, as the food was pretty terrible compared to most shawarma spots. Rice was dry and hard (which is literally so hard to do unless it’s been sitting for a long time) and the garlic sauce was not tasty at all (I had even asked for extra initially cause he only put two drops at first). Chicken was cut into huge chunks and was not shredded into small pieces which is not like most shawarma places.Just moved into the area so decided to try it out based off the reviews but will not be going back again. First experience getting shawarma where I’ve felt like I’ve had to force myself to eat more so I wouldn’t waste food.

This place is amazing, the food is extremely good and service is top notch! We often order takeout for large groups and it never disappoints!

Absolutely delicious. They don’t advertise so it’s hard to know this is the best shawarma in Guelph. I have tried everything in the city for years. And this has the best balance of flavour and quality. Keep it up. Thank you

WOW ? best falafel EVER!! So delicious. The falafel, garlic sauce, rice, salad is perfection. Everything above and beyond in flavor and freshness. And the service is great!