Mcdonald's In Lex - gton-Fayette

They were busy busy, and every employee just kept trucking, smiles on faces and food was hot n quick. Definitely the be of the best McDonald’s I’ve been too

Waiting 25 minutes, just for them to get our order wrong.

I know from first hand experience how big of a toll working in the food industry can take on a person and the faces of an eatery can make or break a place so when I encounter an experience that goes above the standard I like to share it. The gentleman who took the drive through orders and worked the payment this morning (3/20/24) around 7:40am was very kind and turned a stressful morning around. This isn’t the closest McDonalds to me but it will be the location I use from now on.

Made to order so food was fresh. Took a long time from kiosk inside to order receipt. Person in front of me had waited 20 minutes; mine was only about 12 minutes.

You know, I am really tired of ordering my hashbrown well done to have eyes rolled and then pull up and the hashbrown is cold and squishy. If they were cooked thoroughly to begin with I wouldn't order it well done. And, hey, McDonald's when I spend my time and money to come to your store I want what I say I want at the speaker. Is it really that difficult? Thanks so much!