Chili's Grill In K - gsville

1/5 for Eve the bartender (unsure if real name because she tried not to give it to us after asking; she worked PM shift in bar 2/12). We sat at the bar and she provided interrupted, inaccurate, and a little rude food and beverage service.

Good food but wait time for the food was a over 30 mins long. And this was after lunch time when there were less customers.

Drove through kingsville yesterday planned on lunch at chilis. Never ate as service was horrible. Sat at table for over 15 minutes and never offered a smile, A “ I’ll be right with you” no acknowledgment while we were there. Table behind us cane in almost15 minutes after we had been seated and were immediately helped by another server. When we inquired we were told our server was busy and he did not cover our table We left and will hopefully not be back to that area but what a disappointment

Normally, this place is great. Tonight, however, the service reeked!! Our waitress was MIA for a large majority of our visit. When we asked for drink refills, she'd forget. We'd see her walk all over, stopping at other tables, except ours. I had to ask a different waitress. We ordered the soup, which usually comes out within minutes, this time, I had to ask about them. It was as if she didn't or forgot to place the order. After finishing our meal, we waited forever for her to come out of the kitchen for our ticket. A different waitress came out to us asked how we were doing to say that a previous table was giving our waitress a hard time. We're paying customers, we're paying for service too. Not trying to sound insensitive, but it's not our fault the other table was rude to her. We deserved better service.

So we went yesterday around 10 pm, we had just picked up a friend from college and decided to grab a quick bite, we got seated in a section where the current server had 2 other tables almost done eating. At first the server seemed really nice but she took a good moment to get our order until we had decided if we were together or separate. After she took our order that was the last time we saw her come to our table. Someone else brought our food and drinks, I had waited maybe 10 minutes watching her walk by our table not asking if we are okay but paying attention to the tables that were besides ours. I am a server myself and I usually don’t make any comment because I understand the most parts. I asked another lady a simple what happen to our server she never came over she took our order. This lady went to talk to her and we over heard our server say “I’m not going to go to them unless they ask me something.” And that is where it was wrong. As a server myself you should check on your tables even if they don’t ask you anything it’s how good service is. The other good then took over our service and she was amazing I didn’t catch the girls name but she was really sweet and nice. Like I said before I am a server at two separate restaurants and work 10am-10pm most days and I completely understand but her response was just a no from me the only thing I remember of bad service is she only showed up once and her red dangle earrings. The other girl who took care of us amazing it she gets 10 stars for great services and if I had more money then I had I would’ve left more then $8 tip.