Arby's - Grovetown

My colleagues and I placed several orders at this restaurant. The website instructed us to come inside for pickup, but when I arrived a little after 10 p.m., th... read more My colleagues and I placed several orders at this restaurant. The website instructed us to come inside for pickup, but when I arrived a little after 10 p.m., the doors were locked. The woman inside simply stared at me without offering any help. Frustrated, I got back in my car and drove to the drive-thru to pick up my orders. When I mentioned that I had multiple orders, I was handed everything at the window, but when I requested extra sauces, she curtly replied that they were in the bag before abruptly shutting the window and locking it. There were no receipts or names on the bags, and my order was missing a cup of cheese. I didn't bother going back to ask about it because her attitude was so rude. If you're unhappy in your job, there are plenty of other opportunities available. I highly doubt we'll be returning anytime soon.

I had a great experience overall. The indoor seating area was empty, but the drive-through was busy. The food was delicious and came out quickly. The fries were... read more I had a great experience overall. The indoor seating area was empty, but the drive-through was busy. The food was delicious and came out quickly. The fries were hot, and everything was excellent! I have no complaints whatsoever!

I don't know who the lady is that works to drive through window but she needs a serious attitude adjustment because she's not customer friendly at all and this... read more I don't know who the lady is that works to drive through window but she needs a serious attitude adjustment because she's not customer friendly at all and this was one of my favorite fast foods but I'm thinking twice about going back they're going to lose me as a customer is the day I'm done with

Asked to fix wrong order simply told me too bad. read more Asked to fix wrong order simply told me too bad.

Good service and happy hour $1 items! read more Good service and happy hour $1 items!