Einstein Bros. Bagels - GROSSE POINTE

Easter Sunday we wanted bagels and drove over to Einstein. The location was welcoming with easy to access parking on the side and in front. We were greeted warmly by the manager Tom who also made our order. The cashier Andrew was excellent. He was very kind and welcoming but he also went the extra mile with our special almond milk request for our coffees. When our order was ready, Tom walked it over to us and handed it to us instead of just calling out to us or placing it on a counter somewhere. I felt their service was extraordinary and we appreciated it.

Had the brisket breakfast sandwich it was awesome and the coffee was

Friendly staff. This is my favorite Einstein Bros. Bagels shop in Metro Detroit.

The manager behind the counter is rude and has no idea how to deal with customers or run a restaurant for that matter. I usually ask for black pepper for my nova loxs. They usually don't have it by the counter with the condiments. No big deal. I Just ask for some from the employee behind the counter and they are usually accommodating. Except this morning where the manager was rude and dismissive. She directed me to the counter with the condiments. I checked and found none came back asked again. She replied with a nasty attitude i told you its over there. I told her its not. She came to make sure i was truthful. Then she huffed and puffed. Then she said we don't have any black pepper. While she was standing right in front of a pepper shaker! I asked for some she was being challenging and confrontational. I honestly never heard of a restaurant without black pepper.

The Asiago Chese Baygos with Strawberry Cream Cheese are amazing.