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Contribute Feedback What User likes about Rally's:
Really surprised!! The Rally's in Richmond is horrible!! But, I thought I would stop and see. I'm glad I did, the Big Buford and the fries were AWESOME!!! Thanks!! View all feedback.
What User doesn't like about Rally's:
I arrived at the restaurant on September 24th at 12:45 PM, but there were four cars ahead of me. When I finally got to the menu to place my order at 12:52 PM, a red-haired staff member regretfully told me that they were no longer taking orders because they were about to close. I pointed out that it wasn't even 1 PM yet (the time they closed), and she said their clock showed it was 1:01 PM. The moral of the story is t... View all feedback.
Waiting for the trip thru for 10 minutes. no body has taken our order. the two cars behind me and I had to go without ordering food. there were 3 people laughing in the inner and doing nothing. it's just sucking because of this kind of people a business loses its turnover.
If you are a rewards member, don't bother trying to use them here. Had a coupon for the new XL fry that literally has an expiration on it and couldn't use it. Was also greeted with a very long list of items that the restaurant was out of. You'd think that if your rewards members came to show you a reward that expires within a day, you'd have some way to honor the reward and keep your customers coming back. Sadly this is the closest Rally's, and was also the most disappointing.
The order was screwed up. Ordered deep sea double. Got it home and it was a single. Tried too call the number on the receipt twice no answer left a message.
It was ok. Order taker great. Window server just ok. Food was good, especially the banana shake. It was a hot day.
Really surprised!! The Rally's in Richmond is horrible!! But, I thought I would stop and see. I'm glad I did, the Big Buford and the fries were AWESOME!!! Thanks!!