Mcdonald's - Greensboro

They have a heavy volume, we are all linked to aviation so for the quick eat not bad on time. But it's still McDonald's so... fast. Not quality enough said.

My child and I were left waiting in the lobby for a small strawberry shake, ice cream, and a medium fry. The manager was on duty but completely ignored us and only helped a customer who came in missing an order before going to work the drive-through. After waiting for 15 minutes, we decided to leave. The manager, Rachelda, seemed to be ignoring customers, while the other three staff members, although nice, also seemed to be neglecting customers.

My experience at this McDonald's was terrible. They tried to overcharge me and gave me cold food. When I spoke to the manager about it, he became aggressive and threw my money back at me. I contacted the corporate office but received no resolution. I would not recommend going to this McDonald's. I wish I could give it a zero rating.

I picked up dinner for my grandchildren today while they waited with their mother in the car. I made sure to request no pickles on my grandson's cheeseburger, and the staff kindly offered me a large bag to carry the three happy meals and drinks. The service was excellent and very friendly!

The young lady working at the drive-thru window tonight was exceptional. Despite my complicated order, she remained polite, cheerful, and made my visit very enjoyable. I will definitely be returning to this location solely because of the excellent service she provided. Finally, great customer service at a McDonald's! Thank you!