Subway - Greenfield
Subway
Description
Recent feedback on a local Subway location reveals a stark contrast between exceptional service and frustrating missteps. Patrons have praised the professionalism and efficiency of staff, highlighting fresh ingredients and generous portions. However, negative reviews spotlight serious issues, including incorrect orders, poor food quality, and unprofessional management responses. Complaints about misleading promotions and website inconsistencies paint a troubling picture of customer service. These mixed experiences underscore the importance of consistent quality and management attentiveness. Ultimately, investing in cleanliness and staff training could turn the tide toward a more favorable reputation for this establishment.
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Feedback
They got my order wrong, screwed up my sandwich, gave me the wrong meat , when I asked for a refund, the manager was beyond disrespectful can't count, when I brought it to her attention she had the nerve to hang up on me.....??who in hell hired her, very sad poor professionality, RIDICULOUS REALLY!!!??????
Excellent service, Shane and Ron were working faster and harder than I have ever seen at a subway. They both were very professional and friendly. Food was the best we have had from subway. Will never go back to the other subways in the area. Keep up the great work. Will spread the word that this one is absolutely amazing. We will be back soon!!!!!
It's average, in my opinion. I think it's quite unfair that you have to order online to take advantage of the buy one get one offer.
To the owner: Please pay attention to the cleanliness and maintenance of your establishment, and monitor the daily habits of your employees. Neglecting these areas will ultimately fall back on you. Being a careless owner does not translate to a successful business. Invest time and money back into your restaurant, and you will reap the rewards. As for my sandwich, I ordered a footlong that was supposed to be cut in half, but when I opened the wrapper, I discovered that the employee hadn't even bothered to cut it! The lettuce had a poor texture—it was slimy and contained several brown pieces. Additionally, the bread was unevenly cooked; it looked like part of it was burnt while the other half was undercooked.
Menu PDF
More information
QR-Code for the menu
