Kfc - Greencastle

The most disgusting restaurant I have ever entered. I can't believe that the health department doesn't shut them off read more The most disgusting restaurant I have ever entered. I can't believe that the health department doesn't shut them off

The manager informed me that they couldn't issue a refund and insisted that I take food I didn't order. He even threatened to call the police if I didn't leave.... read more The manager informed me that they couldn't issue a refund and insisted that I take food I didn't order. He even threatened to call the police if I didn't leave. This KFC was the worst experience I've ever had, and it’s a shame that Greencastle has a business that essentially steals money from customers. I didn't receive my original order at all.

By the way, I get that burger places sell chicken for variety to attract customers, but it doesn't really sit right with me. And just so you know, I'm from Kent... read more By the way, I get that burger places sell chicken for variety to attract customers, but it doesn't really sit right with me. And just so you know, I'm from Kentucky. I wouldn't even think of doing a delivery dance for the delivery person. Additionally, I came across an article that pointed out some health violations at this location. (You can find it here.)

The order was completely messed up. I couldn't get through on the phone to resolve the issue, and no one at the store was reachable. I suppose we'll just have t... read more The order was completely messed up. I couldn't get through on the phone to resolve the issue, and no one at the store was reachable. I suppose we'll just have to eat what we received. We definitely did not get our money's worth, as we were shorted on chicken.

It was fantastic when they first opened, but the quality has declined rapidly. The food is now subpar, and the staff seems more interested in entertaining each... read more It was fantastic when they first opened, but the quality has declined rapidly. The food is now subpar, and the staff seems more interested in entertaining each other or their friends who are loitering around than in assisting customers.