Polo Chef - Greenacres
Polo Chef
Description
Beloved by locals for authentic Argentine and European pastries, empanadas, excellent coffee and celebratory cakes, this owner-run bakery-café serves standout takeout and cozy dine-in fare. Friendly, community-minded service and perfected recipes keep regulars returning and newcomers raving. However, recent concerns about restroom access, hand-sanitizer availability and overall sanitation temper praise—visitors love the food and hospitality but should be aware of hygiene practices before dining.
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Feedback
Polo Chef is definitely my go-to spot whenever I crave a café con leche and biscochos! I visit often from New England and always enjoy going there with my family whenever I'm in Florida.
I was very disappointed with my visit to Polo Chef. I stopped by to grab coffee and pastries during my drive, but after being on the road for an hour, I was refused access to the restroom to wash my hands. If you're serving food and drinks, it's crucial to allow customers to use the restroom for basic hygiene. Especially now, when handwashing before eating and drinking is more important than ever, denying restroom access is unacceptable. At minimum, there should be hand sanitizer available for customers purchasing food and drinks. What measures do you take to maintain cleanliness? Do you regularly disinfect door handles and other high-touch surfaces? It's worrisome to let customers in without enforcing proper hygiene protocols. The overall cleanliness of the place also left much to be desired. In sum, my experience here was quite unsatisfactory.
I've been coming to this bakery for years, and we absolutely love it. I highly recommend it as a fantastic place to enjoy with friends and family. The food is flavorful, and the pastries are truly outstanding.
Great customer service and their cafe con leche was perfection. Food: 4 Service: 5 Atmosphere: 4
