Potbelly Sandwich Shop - Green Bay

I usually hold here a few times a week. However, lately not only the food, but the service is drastically slipping. When I last stopped and it will be the last time, I came through the drive, I was the only vehicle and it seemed that there were no customers inside. The lady came over the speaker and said yes? I thought she had a tough day, not a big deal. I have placed my order and heard that it is moving forward in the same sentence. I made it to the window, she took my card and somehow my food was ready, that was interesting considering that it usually took several minutes. I'll get the sandwich out and it's cold! Bun is cold, what roasted meat was cold. No big deal I'm calling her, and I was told I talked to the manager. He told me it was impossible to be cold so I let him know I could come to show him and he went back!! He told me there was a refund, so whatever I took it. It was now several weeks and several calls and nothing. So they just lost my business!!!!!!!!!

What a super funny crew!!! I love potbelly (I was probably 90% of them in the country) and this has not only great service but a great experience. It was also my friends for the first time at one and they sold them completely!!

We had a ham and cheese, an Italian sub, a bowl of chili and a cup of loaded potato. Service was friendly, fast and food was just as we ordered it. Clean up. Will definitely go back.

Overall very good food in a relatively fast amount of time. You have a good menu and you can adjust to a good extent. Prices seem somewhat higher than some other sandwich shops, but not dramatic. Restaurant is nice and clean, but apparently there is only one bathroom so with kids that could be a bit a problem.

Let?s start off with short staffed and yet they find a way to keep your wait time enjoyable. Very friendly and on top of their game. Food was great!! Hot fresh and ready in a short amount of time.