Reviews
What User likes about The Waterside:
Found this place by chance and stopped to have a coffee but then found ourselves tempted by the menu . . . and had lunch. The scones and cakes looked lovely but as we are trying to be good' we opted for the soup and it was delicious. Definitely a placed we'd call at again, can imagine it's incredibly popular in summer and to be able to sit on the decking overlooking the water must be lovely. The menu is not extensive... View all feedback. What gyfreegle doesn't like about The Waterside:
The young staff at this restaurant were charming, but the older supervisor was rude. When I ordered a vegan soup, it came with buttered sliced bread. When I questioned the bread, I was abruptly told that I should have specified that I wanted it vegan. However, we had asked for it to be vegan and it was marked as such on the menu. Although they gave me plain bread afterwards, the experience was soured by being scolded... View all feedback.
Reviews from various websites
Very disappointed. This was second visit and both times we had a long wait for our food. One of the waitresses needs to go on a refresher course for customer se...
read morePoor very very slow service, no customer skills from front of house staff, Not one smile from the staff. One was extremely rude when I asked if they did milksha...
read moreA very nice place with great view of the local broads. Staff very friendly and served us with very tasty food and coffee. We will be going back.
I had a wonderful dining experience at this restaurant. The food was delicious yet simple, and everything tasted fresh. The homemade cakes were amazing, especia...
read moreI can't believe I have lived in Norfolk for so long and never visited this restaurant before. The food was excellent and the staff were lovely. Although there w...
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read moreDespite its charming young staff, this restaurant has received mixed reviews, with some customers experiencing lackluster service and rude behavior from the supervisor. Many have complained about slow service, unimpressive dishes, and inconsistent quality. However, a few customers have praised the delicious food, particularly the soup and homemade cakes. Situated by a beautiful lake in Norfolk Broads, the café offers a delightful ambiance and scenic views. Overall, the restaurant seems to have potential but needs to address issues related to service efficiency, staff training, and menu consistency to attract more positive feedback and maintain a loyal customer base.
Found this place by chance and stopped to have a coffee but then found ourselves tempted by the menu . . . and had lunch. The scones and cakes looked lovely but...
read moreGreat meet up with friends for tea/coffee and cake. Beautiful place with gorgeous views. Cakes to die for, lovely atmosphere. Very welcoming.
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