Mcdonalds Restaurants - Great Yarmouth

I am extremely frustrated with my experience at this restaurant. It took nearly 2 hours for my delivery to arrive, and when it did, the food was cold and the ice cream had melted. Additionally, my drink was watery because the ice had melted.

Items missing, order wrong, not quite sure what’s going on with this place. Never used to be so bad. Lost count how many times ive had to go back to the counter to get things changed. If it wasn’t for my boy I wouldn’t come here anymore.

Today I visited the restaurant as usual, but the drive-thru was extremely slow. When I reached the window, I overheard the staff swearing about the manager, Ryan, who apparently had been disrespectful to them. I was not pleased with the use of bad language while waiting for my food, and I was grateful that I didn't have my kids with me. The quality of the food was disappointing, with cold and soggy chips, a not so great mac and cheese, overcooked cheese bites, and warm coke. It was honestly disgusting. Once again, they forgot to give me sauce for my cheese bites, and I had to ask for it, just like I had to earlier in the day when I purchased nugget meals for my kids. The kitchen seemed disorganized, and the staff appeared more interested in discussing Ryan's behavior. Overall, the food was poor, the staff were unprofessional, and the experience was unpleasant.

Ordered through just eat, have left review on there but it only keeps the star rating and does not show the writing about finding lots of dark hairs in the mcflurrys. This is disgusting and I will be reporting to environmental health, you filthy gits

Came in for a tea and coffee, coffee is always on the ball at a mcdonalds better than most coffee places.