Long John Silver's A&w - Grayson

I just came through their drive thru to purchase 2 shrimp and fish platters, 12 hush puppies and a large A&W root beer.Upon returning home, 25 miles later) I found out that they had charged me over $31 dollars for two chicken and fish platters.I called the restaurant and talked to the manager and she refused to make the order right.They would give me a dozen shrimp if I come in tomorrow.I hope that the local people and people traveling I-64 are aware of this restaurant and their disregard for making sure that the customer is always right.If it was possible I wouldn't have given them any stars.Please pass the word for people to be aware of this restaurant and their unprofessional manners.

You have to speak at the speaker before getting service. On two separate occasions, I have spoken and gotten no response and ended up leaving after wasting my time. This time, my husband simply asked, “hello?” before ordering and we were answered by a rude worker. Not a good way to start your food experience. 1/5 do NOT recommend.

I travel for work. This is by far one of the worst LJS I have ever visited. I've been here a total of 3 times, one in which was picking up a replacement order and the only time I've gotten edible food. 2 times I have gotten old, dried out chicken and or fish and the fries tasted like the oil is not being maintained so those too went in the trash. 2 times, I have thrown hard earned money in the trash and went somewhere else. On one visit, you can tell they put old food back in the fryer and tried to pass it off as fresh food. The other time, they didn't even bother, the food was just old and rubbery. They don't answer the speaker, you have to speak 1st and on 2 occasions where I didn't even get food, I spoke and sit there 3 minutes with no one answering me, so I left. The only reason I am giving 2 stars is because the manager did correct one of these visits by replacing the food.

Food was cold and extra gressy gross restaurant is very dirty. Love long John's silver this one is

Fast, hot, and Friendly. The Papa burger combo was awesome. Maybe let the fries drain and dry a little longer; it will be worth the wait.Wheelchair accessibility: Accessible with plenty of parking