Menu - Tinkers Junction

I spoke with the owner, who explained they were doing their best but were struggling to keep up with the demand since they only had one fryer for fish fries (it... read more I spoke with the owner, who explained they were doing their best but were struggling to keep up with the demand since they only had one fryer for fish fries (it's fish fry night). She mentioned that our order would be prepared as quickly as possible. If they promote a fish fry in Northern Michigan, they need to be equipped to handle it. Our party of six had only two fish orders (four pieces of cod in total), while the rest were from the grill. Our original waitress didn’t come back to our table; instead, another long-time waitress, who appeared to be of Asian descent, approached and offered to cancel our order if we wished. However, we had already invested over an hour waiting, so we chose to stick it out for our 8 PM meal. When the food finally arrived, my wife's beef fajitas were unacceptable—overcooked, cold, and missing the beans she had requested. The owner (I believe her name is Catie) was apologetic but offered nothing beyond her apologies to rectify the situation. Having worked in food service before, I understand that things can go wrong. The right approach is to apologize to customers and provide something in return—perhaps a discount, a complimentary meal, or a drink. Instead, we were met with a rude waitress who made us feel unwelcome. I informed the owner that we have plenty of other dining options like Ray’s, Spike’s, Grey Rock, Margarita Bar Grill, Paddle Hard, and others in town. Unfortunately, we will not be returning to Tinker’s Junction.