Tinkers Junction - Full Menu

I spoke with the owner, who explained that they were doing their best, but with only one fryer on a Friday fish fry night, they were struggling to get the fish... read more I spoke with the owner, who explained that they were doing their best, but with only one fryer on a Friday fish fry night, they were struggling to get the fish orders out. Our party had six people, but only two ordered fish, totaling four pieces of cod; the rest of our orders were from the grill. Our original waitress never returned to check on us; instead, another waitress—a tall, thin woman who has been with the restaurant for a while—came to ask if we wanted to cancel our order. By then, we had invested over an hour and it was approaching 8 PM, so we decided to wait. When our food finally arrived, my wife's beef fajitas were completely unacceptable: overcooked, cold, and missing the toppings she had requested. The owner, whose name I believe is Katie, was apologetic but offered nothing beyond apologies to make it right. Having worked in food service myself, I understand that issues can arise, but the appropriate response is to acknowledge the problem, apologize, and provide some form of compensation—like a discount or complimentary item. Instead, we received nothing but an unpleasant encounter with a rather rude waitress, who told us we were "mean." I expressed to the owner that we have plenty of other dining options, including Ray's, Spike's, Grey Rock, Margarita Bar Grill, and Paddle Hard. Unfortunately, we will not be returning to Tinker's Junction.