Shapla - Gravesham
Shapla
Description
Nestled in Gravesend, this Indian restaurant garners mixed reviews, highlighting its capacity for both excellence and disappointment. While some diners rave about the top-notch food, lovely ambiance, and attentive service, others express frustration over inconsistent flavors and missed orders. Complaints about bland dishes, excessive sauce, and high prices on certain items, like Tandoori Roti, persist, indicating room for improvement. However, many patrons remain loyal, appreciating prompt service and memorable meals. Overall, this establishment shows potential, with both loyal fans and those hoping for a more satisfying culinary experience.
Images
Reservation request for Shapla
Feedback
I waited for an hour and a half for my food, even though I called after one hour. The restaurant lost my order and I finally received it 30 minutes later. When it arrived, it was very hot but lacked any flavor except for tomato. I ordered the biryani and rogan josh, but both dishes were bland with no spice at all. Overall, I was very disappointed with the lack of flavor, as tomato seemed to be the only predominant taste. It seems like they forgot to add the spice.
I had a negative experience with the staff when I called the restaurant. I called twice because they forgot to include the mango chutney in my order. The first time, they hung up on me. The second time, they seemed to mistake me for a scam caller and didn't let me explain before hanging up on me again. I tried to explain that I was a customer and could provide proof, but they didn't give me a chance. It's unfortunate because the food was excellent.
This is the best indian place in Gravesend. Im from Zimbabwe and i visited the place for an indian specail trat and wow the guys are amazing and awesome. Perfect place to be. Welldone guys.
Food was really good, 4 stars due to saag paneer was missing spinach and only little paneer, taste was not quite there. King prawns were normal to small size instead.
Menu PDF
FAQ
More information
QR-Code for the menu

