Lucky Jade - Gravesham

They said the order would be ready in 30 minutes, but when I arrived at the restaurant 30 minutes after placing the order, I ended up waiting outside for 45 min... read more They said the order would be ready in 30 minutes, but when I arrived at the restaurant 30 minutes after placing the order, I ended up waiting outside for 45 minutes. The total wait time was 1 hour 15 minutes with no apology, discount, or any form of compensation offered. Disappointing experience overall.

We have been ordering from Lucky Jade for more than 30 years. The food is delicious, but unfortunately, we have experienced multiple occasions where items were... read more We have been ordering from Lucky Jade for more than 30 years. The food is delicious, but unfortunately, we have experienced multiple occasions where items were missing from our order. This has become a frequent issue and as a result, we have decided to stop ordering from them. During my most recent experience, I waited for over half an hour for my order and also heard other customers complain about missing items.

I am somewhat disappointed with the new menu at your restaurant. Prices have increased and some items are no longer available. I can't find the chili spiced pra... read more I am somewhat disappointed with the new menu at your restaurant. Prices have increased and some items are no longer available. I can't find the chili spiced prawns, which have been replaced with salt and pepper prawns. Additionally, desserts are no longer on the menu, and I used to enjoy ordering pineapple fritters.

My husband loves this chinese sadly they don't deliver. But he enjoys the singapore noodles and chicken with mushroom so much that i have to collect it for him!... read more My husband loves this chinese sadly they don't deliver. But he enjoys the singapore noodles and chicken with mushroom so much that i have to collect it for him! He raves about their pancake rolls as well. For me the sweet and sour chicken is spot on. Yum

I order from a couple of Chineese Takeaway's in my area but I have found this one to consistently deliver on quality of food and at a good price. I live less th... read more I order from a couple of Chineese Takeaway's in my area but I have found this one to consistently deliver on quality of food and at a good price. I live less than 10 minutes away and my order is almost always ready when I turn up what ever day of the week.