Kfc - Gravesham
Kfc
Description
At this local KFC outlet, diners find themselves grappling with consistently disappointing service marred by order inaccuracies and delays. Despite enjoying the quality of the food, patrons frequently report missing items, incorrect sides, and frustratingly slow delivery times. Experiences range from receiving cold food long after the expected delivery window to the ongoing challenge of ensuring complete orders. While loyal customers persist due to the convenience, many express a desire for improved management and operational efficiency, indicating that the restaurant's charm may be hindered by persistent service flaws. An overhaul seems essential for transforming these frustrating experiences into satisfying ones.
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Feedback
I have been ordering food from Gravesend KFC since I was a child. I have never had a bad experience here.
Food is always spot on at this KFC the only thing is it is usual for something to be missing when we get home! Lesson learnt many a time and we now always check it before we leave! Apart from that great food here!
The restaurant is consistently bustling, but the customer service is excellent.
The restaurant offers good value for money, but there was a slight disappointment when our order had to be substituted due to equipment failure.
I ordered £38 worth chicken. Wished I hadn't as what a load of rubbish. Dry hard chicken, soggy chips. Total waste of money. Don't order.
