Brilliant Buffet - Gravesham

#14 - Pizza - Gravesham, Buffet, Ice Cream

Brilliant Buffet

4.0 / 5 (29 reviews)

Description

Brilliant Buffet offers a vibrant assortment of dishes, from sushi to teppanyaki, catering well to larger groups celebrating special occasions. While many patrons praise the variety and warmth of staff, there are notable inconsistencies in service and food quality. Some diners reported chaotic payment procedures, small portions, and issues with cleanliness and staff professionalism. However, others found their visits delightful, marked by attentive service and thoughtful gestures, such as personalized birthday celebrations. Overall, while it shows promise, potential diners may wish to consider their options for a more consistent experience elsewhere.

Last update: 17.01.2026 from: Gavin

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★ 4 / 5 from 29 reviews
thompson-dave
13.04.2022

Manager anny punnn extremely rude for customers and employees poor kerl curtis had to calm down the dinge when customers complained and everything she did was unprofessional and take her bad behavior on the staff that eating was worse than eclectic it was not fresh. there was a dead mouse on the floor never go again I would rank there its rank only highly due to young lad curtis the only credit to the place

colin-taylor-teacher
13.04.2022

Absolutely brilliant. all about it was excellent eating, service etc. was mentioned that my sons had birthday and they made an overshave cake from ice, sweets etc. more beautiful place to go and very cheap. would recommend it to everyone.

colin-taylor-teacher
13.04.2022

I got it for my sonny birthday. many choices, all hot, still up. also variety of desserts, fresh fruit, profiterole, trifle, eis. excellent service from the personal. Once a plate was finished, she was taken away. Very good. personal very friendly. when the manager knew that it was my son's birthday, she made him an ice cream cake (without fee). they gave up the lighter dimmed and happy birthday. it made it very special for him. I couldn't find any debt with the personal or restaurant, even if I tried. I would recommend it definately and will probably return to my birthday if not before! cannot praise the personal or eating enough. Thank you.

gavin60
13.04.2022

We were often in the restaurator, his family lover. my year old son wanted to go to his birthday dinner, the staff went out of the way to create a perfect celebration for him. as usual fantastic eating, relaxed and extremely...friendly atmosphere, without doubt would recommend everyone! well made buffet, they are brilliant

quentin-reid
13.04.2022

I recently dined at this restaurant with a large group of former colleagues and overall, it was an okay experience. The process of paying upon arrival was a bit chaotic due to our large group, but it did make it easier at the end when splitting the bill. Despite booking in advance, there was a limited amount of starter food initially, though more fresh items were brought out quickly. The rice, noodles, and main dishes were decent, but some portions felt a bit small. The overall flavor was satisfactory but fell short of a traditional Chinese restaurant. The pricing was a bit inconsistent compared to previous visits, with the staff being generally friendly but a few things that bothered me. There was a lack of other customers on a Friday evening aside from our group, which made it feel empty. Although we spent a significant amount, there was no complimentary drink or gesture of appreciation. Additionally, I was surprised to be charged a fee for using a card for a relatively small purchase, despite spending a considerable amount as a group. This attention to detail reflects poorly on the management's customer service skills. While the meal was adequate for a hassle-free experience with a large group, I would not return given the overall experience. I would recommend this place for very large groups seeking convenience, but there are better Chinese restaurants in Gravesend for smaller parties at a similar price point.

FAQ

At 962, you'll find the stop Gravesend, from which you also have access to the public transportation.

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