A&w - Grass Valley

This chain isn't what it used to be. They used to have the best onion rings, but not anymore. Fries and onion rings were greasy and mediocre. But their burgers are still good and probably the only thing worth getting there.

Food prepared well, but for some reason, they are out of chicken tenders too often.

A&W/KFC has vastly improved in the last year. I've left several reviews for the KFC but felt the need to post here too. I've come by several times in the last two months, and they are getting my order right each time. The one time they missed putting corndog nuggets in with my chicken family meal, they made it right and got my corn dogs before I left. The customer service has gone from horrible to excellent. No long waits, even when I have to pull into a parking space. The employees seem happy and are courteous and kind. I'm so happy we can eat here with confidence again. It's KFC, not world class dining. You get consistency. Don't complain about the food unless there's something actually wrong with it. It's good food for fast food. And on the cheaper side to feed myself and 3 adult males.

What to say... It's what you can always expect. It's not a slam. I keep going back.

I went back in and gave them a second chance after a year. I am very happy I did. The last time I was in must have been a bad day, and we all know that happens from time to time. Thanks for the good food and good service.