Jacob's Spring Grille - Hyatt Regency DFW - Feedback

Ordered a own pizza and it was very good. the service was something for no busier when they were. I had no hurry, so it was good. read more Ordered a own pizza and it was very good. the service was something for no busier when they were. I had no hurry, so it was good.

My father and I enjoyed our experience eating in jacobs. the food was very delicious. read more My father and I enjoyed our experience eating in jacobs. the food was very delicious.

I never had a place, even though I had a reservation. tons empty tables with piles of cherry on them. was informed that they had a waiting list and obviously co... read more I never had a place, even though I had a reservation. tons empty tables with piles of cherry on them. was informed that they had a waiting list and obviously comes before someone with a reservation. I left and didn't eat. waste of time.

Very nice place, but. slower service and terrible eating. in our party of 8 no one was satisfied with their eating. read more Very nice place, but. slower service and terrible eating. in our party of 8 no one was satisfied with their eating.

Very good service friendly ambiance The food is average read more Very good service friendly ambiance The food is average

Being a restaurant in a hotel, the standards are low. Given that unless you get through TSA there 's virtually nothing within 15 minutes, the bar was set extra... read more Being a restaurant in a hotel, the standards are low. Given that unless you get through TSA there 's virtually nothing within 15 minutes, the bar was set extra low. Their competition in a lounge and a steakhouse in the same hotel. The menu looked fine. Nothing too 'wow ' inducing. Wait staff and hostess were excellent, and largely why I have a five star. Food was good. Flavorful, unique, and good portions. My steak was ordered medium, came out medium well, bordering on well in places. I expect restaurants to err on a medium, but I 'm fine with everything from medium rare to medium well. The manager and waiter were extremely apologetic, hard working, and offered to replace the steak for me. Good customer service leaves a better taste in your mouth than food, and this restaurant has not disappointed across 3 visits. I 'm certain I will be back.

Jacob's Grill has really delicious food. The staff is great. They have a wide variety of items on the menu. The lobster mac cheese is Amazing!! The chicken tort... read more Jacob's Grill has really delicious food. The staff is great. They have a wide variety of items on the menu. The lobster mac cheese is Amazing!! The chicken tortilla soup is my favorite soup. I also really like the Chipotle grilled chicken sandwich. Jacob's is open for breakfast, lunch and dinner. Taylor, Anthony, Daisy, Adrian, Luisa, Sonia, Martha, Josh, Ron, Sean, Carlos, and John always provide excellent customer service. Chef Brandon is the best. Try my favorite items on the menu. #LobsterMac Cheese #GreatService #GreatFood #TryChickenTortillaSoup

Service was good, the decorations are original and the fillet mignon was very tasty. In Dallas for a 2 day conference, I was very impressed with the restaurant. read more Service was good, the decorations are original and the fillet mignon was very tasty. In Dallas for a 2 day conference, I was very impressed with the restaurant.

JP and the staff at the Aces Lobby Bar Grill h gave us the best experience we’ve ever had in a hotel restaurant ever. read more JP and the staff at the Aces Lobby Bar Grill h gave us the best experience we’ve ever had in a hotel restaurant ever.

JP is a fantastic manager and the menu, while brief, is full of incredibly delicious food!! read more JP is a fantastic manager and the menu, while brief, is full of incredibly delicious food!!

Ordered a build your own pizza and it was very good. Service was a little for no busier than they were. I was in no hurry so it was fine read more Ordered a build your own pizza and it was very good. Service was a little for no busier than they were. I was in no hurry so it was fine

My father and myself enjoyed our experience dining at Jacob's. Food was very tasty. read more My father and myself enjoyed our experience dining at Jacob's. Food was very tasty.

Never got seated even though I had a reservation. Tons of empty tables with piles of dishes on them though. Was informed they had a wait list and apparently tha... read more Never got seated even though I had a reservation. Tons of empty tables with piles of dishes on them though. Was informed they had a wait list and apparently that comes before anyone with a reservation. I left and didn't eat. Completely waste of time.

Very nice space, but... Slow service and terrible food. In our party of 8, no one person was happy with their food. read more Very nice space, but... Slow service and terrible food. In our party of 8, no one person was happy with their food.