Jack In The Box - Feedback

Fast Food, Burgers, Tacos

Reviews

Overall Total Score
2.5 out of 5
Average | 1443 reviews

Was Breanne Gutmann at Jack In The Box a mag?
customer service was phenomenal on 03/23/22! the personal was so friendly when I had an app problem with my order, they worked to solve it and thanked me for my time! the food was fresh! 5/5 will be back to this place! View all feedback.

What Nicole Doyle dislikes about Jack In The Box:
Worst jack n the box ever! Food is cold and refried! Do NOT ORDER FOOD FROM HERE! Also, everyone believes that the family that owns or runs this place lives inside the building. This business needs to be inspected! Never ever ordering from here again!!!! View all feedback.

Reviews from various websites

Menu

Last update : 03.09.2022

2.0 ★ from 10 reviews
breanne-gutmann
Breanne 03.09.2022 - 07:41

Customer service was phenomenal on 03/23/22! the personal was so friendly when I had an app problem with my order, they worked to solve it and thanked me for my time! the food was fresh! 5/5 will be back to this place!

carissa21-1
Carissa 03.09.2022 - 07:41

No one answered drive thru and you cant go inside to order. Managed to get inside and only there friend was there in the dining area. There was like 5 workers that i could see. I was disgusted with the poor service.

carissa21-1
Carissa 03.09.2022 - 07:41

Make sure to double-check that you receive all the items you ordered, as this restaurant has a tendency to forget. We opted for drive-thru dining and enjoyed the picturesque view from our car window. The location offers a complete panorama.

doyle-nicole
Nicole 03.09.2022 - 07:41

My food was incorrect and I brought the receipt for a remake. The general manage Adrianr said I need to call right away next time. It happened less than 10 hours ago. It is not a requirement to call. Then he said in Spanish, he just wants a free burger to his staff. **** poor customer service. I clearly can afford a burger. I just bought 1 last night.

doyle-nicole
Nicole 03.09.2022 - 07:41

Worst jack n the box ever! Food is cold and refried! Do NOT ORDER FOOD FROM HERE! Also, everyone believes that the family that owns or runs this place lives inside the building. This business needs to be inspected! Never ever ordering from here again!!!!

The restaurant's reputation is starkly divided, with numerous patrons expressing deep dissatisfaction and serious concerns over food quality and safety. Reviews highlight issues such as spoiled ingredients, incorrect orders, and consistently cold or poorly prepared meals. Complaints about customer service underscore a lack of effective communication and accountability. However, a few positive experiences shine through, with mentions of friendly staff and fresh food. Overall, the establishment appears to be struggling significantly, leading to calls for inspection and a reassessment of operational standards. Customers are left questioning whether returning is worth the risk.

Google
3.1 ★ from 609 reviews
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