Reviews
What Karie Walston likes about Big Shawn’s Cheesesteaks:
Customer service is great, people are friendly and fast. Food is amazing hot and fresh. Decent portion sizes.Tried cheesesteak sandwich, cheesesteak fries, chicken wings, an cheesesteak egg rolls. Everything was delicious. View all feedback. What Case Verbeek doesn't like about Big Shawn’s Cheesesteaks:
I placed an online order at 4:15 p.m. and arrived at 4:30 p.m. as indicated on the online forms. Despite the open led signs being on, all doors were locked and there was no one inside. I attempted to call the phone number multiple times with no response. It is now 5:30 p.m. and the website still indicates that my order is being processed. The door decals and hours posted online indicated that they were open, but it w... View all feedback.
Reviews from various websites
Food messed my stomach up for 2 days in a row. Grease needs to be changed I've been here B4 and the food was remarkable not sure if it was just a BD day or what...
read moreFirst time order. Beef was chopped up too small, no cheese, couldn't find mushrooms, maybe a few banana pepper slices, bread too thick, not toasted. Needed more...
read moreI placed an online order at 4:15 p.m. and arrived at 4:30 p.m. as indicated on the online forms. Despite the open led signs being on, all doors were locked and...
read more2nd time I have been to this place and unfortunately both times have been awful the lady that works there is so rude and her customer service is horrible.First...
read moreCustomer service is great, people are friendly and fast. Food is amazing hot and fresh. Decent portion sizes.Tried cheesesteak sandwich, cheesesteak fries, chic...
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read moreThis restaurant has garnered attention for its culinary offerings, which often please the palate with flavorful dishes like cheesesteaks and loaded fries. However, customer service appears to be a significant area of concern. Many guests report unpleasant encounters with staff, ranging from rudeness to unresponsiveness, leading to frustrations with order fulfillment and overall service. Despite the appealing menu, inconsistent experiences might deter potential patrons, as visitors express dissatisfaction over long wait times and lack of attention. With improvements in customer service, this local gem could surely thrive and make a lasting impression.