Jim's Steakout - Grand Island

Januar 2022: I cost lunch and saved space for dinner - the coveted jim’s steak from hoagie, which is one for visitors in buffalo, ny. I ordered the frenchy with steak meat and everything on it. positiw: good eating on corporate dime... I can taste this meal. friendly personal cons: the hoagie was tasty, but looked a bit thrown together or rushed out. the presentation could be better. the Loganberry juice was drained.

Depending on which location you visit service can rate from good to average some locations still have tip jars if your server sees you drop change in a tip jar they are more likely to be pleasant I do not prescribed to this method because I think that as a franchise they should act Pleasant all the time I recently just started eating there again before covid I visited a location and while I was waiting the cook accidentally dropped what are the meat spachelor and without hesitation picked it up and continue cooking since I've have returned they have made improvements they no longer offer a Jim's reward card it is now directly connected to your email and credit card.................. If you appreciate my review please like and share with others

While the food is tasty the packaging is consistently horrible. No matter how many times I request they package the items separately or use different packaging they rarely do and I end up with a mess all over my porch, and rushing to get my food in a bowl before the bag breaks. Then I have to clean up any mess that has dripped on my floor in the meantime. I can't imagine what the poor driver's car looks like! They have no reason to know a horizontal item has been packaged horribly in a vertical bag. Until it's leaking all over their car I assume. I have been ordering from this location since March but I won't be again.

I used to love this location. I live near another one but still come here but was disappointed tonight 11/22 around 10pm.. ordered poutine fries and literally they threw just a few fries in the box. Never expected this from them.

Ordered (2) 2 finger snack literally 2 min after the order they text my phone stating that the order is ready for pick up. Picking up the order and opening the box I was instantly disappointed by how sloppy and small portion it was and the food was not hot it was barely warm it needed to be heated back up in the microwave server name is Tomas N, I’m not sure if it’s the person who put the food in the container but he need to take his time and prepare petiole food properly