Popeyes Louisiana Kitchen - Goose Creek

I visited this restaurant for the second time in two weeks and had another fantastic meal. The chicken was especially delicious, and I was pleasantly surprised by the excellent customer service. However, I would recommend being cautious when using the drive-thru, as my experience inside was not quite as enjoyable. Overall, I will definitely be returning!

Went to the drive thru to pick up a mobile order for 24 pieces of chicken and 48 pieces of nuggets. Also ordered 3 big sweet teas while we were there. When we came into the window, the cashier told the staff she needed for the mobile order, and the answer was angry that she had to come. We didn't. We haven't even dropped her into the fat. It felt like my $50 order was a setup and not welcome. I regret giving them my money and never bringing them out again. Even the tea was not very sweet. Waste of money there.

They don't listen here. Every time I get my order, it's right. The only reason I always tried was how close this place is. But tonight was the last time. I ordered a 3 piece meal, mild, dark meat with macaroni and cheese. I got 3 sharp wings and fries. When I said I'm sorry I ordered Mac and cheese didn't fries the child? They threw a shovel of Mac and cheese in a bowl (as depicted) and returned them without saying anything. The Mac and the cheese had this layer, which was very rubbery. They were made of cookies not to make for the fact that you pay for something and not receive. The only thing that was right was my drink.

Two visits, same night: #1 Due to some sort of order glitch, my mobile order could not be found when I arrived. Not the store employees' fault, but they also couldn't be any less helpful. They just didn't seem to care, or maybe didn't know how to help. Nothing in their interactions with me demonstrated empathy. All I could do was pay for another order. #2 9:30PM on Tuesday evening. No one answering at the drive-thru speaker. There were two cars in front of mine, waiting at the pickup window. I have no idea what was going on. AFAIK they close at 10PM, according to Google.

Went between 10:30 11:00 am. Was very disappointed. No other customers. Wasn't offered a choice of sides. Filled my soda cup found no straws, napkins or anything else. Went back to counter to ask for them. Took sometime to get cashiers attention still only customer), I seemed to be one more customer than he could handle. Lady in the back heard our conversation, asked why the straws, napkins, etc. were empty. She had told him earlier to restock the items. After about 10 minutes longer, my one small order was ready. After my 5 to 10 minute walk home; I found the sauce wasn't there, I received 2 biscuits as sides. The food was dry extremely cold. Granted, I haven't been there in some time. But, what a disappointment! I have walked past 4 times, since this happened. That's 4 times I would have stopped. I will try again. Just hope that I don't waste money that I can't afford. :