Nando's - Gold Coast

My wife, son, and I stopped by for lunch on a Sunday at 11:45. We were the only ones in the restaurant at the time. We ordered a kids meal, a burger and fries, and a 1/4 chicken with rice. Unfortunately, only the kids meal was served complete, and we were told that the sides would be brought out shortly. After waiting for 5 minutes, we decided to start eating as the food was getting cold. When my wife inquired about the missing sides, the same server who had brought our food earlier seemed unaware of the situation. I requested a refund as I felt like I had essentially paid $8 just for a chicken drumstick. I was instructed to wait, and eventually a different server brought over $8.50 to cover the sides. This experience was so disappointing that I felt compelled to leave a review, in hopes that it will help improve the service. Otherwise, the restaurant may continue to have more staff than customers during Sunday lunch service.

We go here for work lunch every couple of weeks great food and good spot as well. Sweet spud fries are the best and the wraps are always fresh and tasty A1

Nando's always good, but here, service is very friendly the atmosphere, background music, and decor also make this place a hub around lunch time at the heart of Southport! I'll be back again

I would just like to tell the Owner/Manager of Nando's Australia Fair Metro Southport of the awesome customer service we received from Glenn. Nothing is too much trouble for him, he knows all the items on the menu and he is also very friendly. Food is always fresh and we never really have to wait that long for our meals, especially as we usually have a big order each time we go. Love the new location.

The Nando's we are st tonight is located at Australia Fair Metro, m021/58 Scarborough St, Southport QLD 4215. I've added this address as it's a new location that doesn't come up on TripAdvisor. After seeing Rogue One at the movies we were looking for somewhere to eat. Nando's is predictable so we chose to eat here. What was not predictable was the lovely new look Nando's stores are adopting. This one is only a few months old. It's light, fresh and airy. The staff were fantastic, especially Glen who took our orders. Really friendly, efficient and chatty. All the staff were terrific. Well done. Food was lovely too. Good taste and hot. I wonder though if the buns on the burgers could be warmed up too. I think they'd make the burgers taste even better.