Arby's - Godfrey

My husband and I just went to this Arby 's drive thru 7:15 p.m. We were told that they had just cleaned up for the night and were not serving anymore people, ho... read more My husband and I just went to this Arby 's drive thru 7:15 p.m. We were told that they had just cleaned up for the night and were not serving anymore people, however online and posted on the locations door it states that this particular location is open until 10:30 p.m. on Tuesday. This Arby 's has the worst customer service and customer experience in the Godfrey, IL area and never seems to disappoint on the dissatisfaction meter. If you 're looking for a fast food location that makes its own hours, provides sub par food and has a working staff that should be behind scenes more than customer faced THIS IS YOUR PLACE. If I could provide a negative star experience I would. How this Arby 's hasn 't been torn down for another Godftey, IL coffee shop is beyond me. Arby 's corporate if this is your owned location you should be ashamed, if this is a franchise attention owners you need to give most of if not all of your current night shift employees the pink slip and start over!

Very slow ?. Order was correct and good was OK. read more Very slow ?. Order was correct and good was OK.

This was the best Arby's experience of my life. The staff was friendly and in good spirits. The gentleman in the POLO who was an older gentleman was wonderfully... read more This was the best Arby's experience of my life. The staff was friendly and in good spirits. The gentleman in the POLO who was an older gentleman was wonderfully kind and considerate of every order. The food was phenomenal, and overall was great.

The food was so dry I hope not all Arby's are like read more The food was so dry I hope not all Arby's are like

Had the worst fast food experience I've ever had. Waited 30 minutes after placing my order with no way to exitthe line. No apology, no acknowledgement whatsoeve... read more Had the worst fast food experience I've ever had. Waited 30 minutes after placing my order with no way to exitthe line. No apology, no acknowledgement whatsoever. They tried to give me a melted jamocha shake that had been sitting on the counter which I refused and had remade. Ended up with cold leathery chicken tenders and soggy room temperature curly fries. Will not return. Lesson learned.