Mcdonald's - Gloversville

Just had the worst meal delivered to my house. Never happened before. Ordered Crispy chicken sandwich, fries, water, cookies. The chicken was dry, hard and cold. No fries in the bag!! Tried to call afterwards but no answer. Poor quality sandwich and poor order verification. Reported to Door Dash.

Stopped in shortly after the switch to lunch and had to wait a few minutes for my food. When they brought my food out the had thrown in a couple free pies and some super hot and fresh fries for making me wait. Staff was super helpful and polite. This is what service is about.

The food quality and service at this McD is **** poor especially in the evening. Getting hot fries that aren’t cooked in over used oil is like winning the lotto, often the cheeseburger is sloppily made and WAY over salted or Pepper poured on the burger. The workers want $15 per hr for a very simple job that they can’t even get right most of the time !!!

The owner needs to get these guys some more help past 8:30. Most of the time it's 20 minutes or more to get your food. Either keep the lobby open until 10:00 or hire a few more people for night time.

I had to wait about 5 minutes before anybody acknowledge me and after that the gentleman at the counter was very pleasant.