High Orchard Gloucester Quays

The staff were exemplary. Scot both seat and took our order. He was well mannered, friendly and efficient.However, we must mention Shaun the manager. Whilst we... read more The staff were exemplary. Scot both seat and took our order. He was well mannered, friendly and efficient.However, we must mention Shaun the manager. Whilst we were there a gentleman at a different table started to choke. Shaun was called and immediately took over. He attended to the gentleman and even though he managed to get the gentleman breathing he was not satisfied and had an ambulance called. He stayed with the family. Keeping everyone calm. The way he managed the situation was a joy to behold and if you have an award for the best member of staff (ever), please award it to him.

Went for Sunday lunch today been previously which was a lot better meal , range of carvery small normal and extra which is one extra slice of meat plus addition... read more Went for Sunday lunch today been previously which was a lot better meal , range of carvery small normal and extra which is one extra slice of meat plus additional veg, really is for slice of meat anyone can fill there plate with veg.Not over impressed with the veg , good job it was two for

Despite the pub being fairly empty, it took 40 minutes for our 2 burgers and chips to arrive. One of the burgers was badly burnt and only came with about 8 chip... read more Despite the pub being fairly empty, it took 40 minutes for our 2 burgers and chips to arrive. One of the burgers was badly burnt and only came with about 8 chips. When we brought this to the attention of the staff, we were met with a shrug and a lackluster apology.

This place is fantastic for enjoying a meal with little ones. The play area, complete with touchscreen computers, kept my kids entertained while we... read more This place is fantastic for enjoying a meal with little ones. The play area, complete with touchscreen computers, kept my kids entertained while we...

This restaurant has several issues. It seems like there are problems with the staff. The food served was lukewarm, and the salad was old. Additionally, the wait... read more This restaurant has several issues. It seems like there are problems with the staff. The food served was lukewarm, and the salad was old. Additionally, the waitress appeared to be misinformed about the licensing act.