Jimmy John's - Glenview

The place is amazing. The cashiers are always accurate and fast, and are always nice and try hard, even towards the people that complain. The sandwiches are made super fast, and they always taste good. The Chinese lady that runs the restaurant and is probably the owner and the manager of the restaurant always has good service, and always is super nice. The bread is always super fresh, and the staff are all fast and nice. I have never got a sandwich from another sandwich shop, because this Jimmy John's is my go-to place for whenever I want a sandwich. Sometimes the customers complain about things because they want extra toppings, and I feel bad, because the way the staff make it is the way it's supposed to be. Highly recommended.

Beautiful location, personal is friendly and tuna sandwich is really good? always ready to pick up in 10-15?

I had a very bad experience yesterday. we had a group event and ordered individually via the group order link they sent. it turns out that mine and some others do not get their sandwiches during our event. when I went to my pickup, the dame was on the desk (owner was very upset (visible) she decided to make a sandwich, but didn't even let me look at the menu and choose what I wanted.. and rushed into the ordering process. I don't wait in the waiting queue, and she made me feel like I was there for a free sandwich. very offensive customer experience. I gave up and just took what was offered. it was terrible experience that I just wanted to run out, but unfortunately I have prepaid through their website. I originally asked for full wheat bread, but ended with regular broth and I would hate. I didn't know what to choose (only if they listened patiently and gave me time.) I will never be here again. I feel bad for employees working there. the entire “sealing with owners” experience was bad. very unprofessional to keep a long face for a mistake that is technically in nature that I do not control over. at the end nobody knows who was paid! if they group order stay away from this load please do. they were warned.

Unpleasant server questionable mayonnaise (on one visit:) I was almost always ordered the same at many jimmy johns:

I have no issues with the food, but the delivery drivers are rude. I work nearby and see the drivers often. They literally throw my food on my desk and leave. No smile nothing. Not sure if they dislike their job but dont take it out on the customers...