McDonald's - Glenpool
McDonald's
Description
At a local fast-food restaurant, customer experiences have consistently fallen short of expectations. Many patrons report frequent order inaccuracies, often compounded by chaotic service, where overwhelmed delivery riders struggle to keep up. Fresh items, like fries, seem elusive, only appearing after significant delays. Moreover, encounters with inattentive staff, including a manager prioritizing restocking over customer service, leave guests feeling neglected. In a recent visit, patrons discovered unwelcoming conditions, such as a sleeping customer in a booth. Overall, the establishment is criticized for its declining quality and lack of effective management, prompting many to seek alternatives nearby.
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Feedback
Happy Mothers Day! I love fish fillet and (no salt) frits. Really nice time with my sweetie. They were not too busy and our food was fresh.
Not entirely thrilled with my visit. My nuggets are so old and dried out it seems as if they’ve been sitting for hours. I also didn’t receive a toy in my kid’s happy meal which is pretty much the whole point of getting one.
My family and I stopped on our way home to kansas we walked in there was someone sleeping in a booth,three employees saw us waiting to give a order and did nothing.the manager walked around the corner looked at us then turned and started restocking bags instead of taking our order.so we turned and went to Burger King gave them our business.Thats sad everyone complaines they don't have employees but the ones they have even the manager don't seem to want to work.
I always find that they never get my order right, and they only make fresh sandwiches when they mess up. Their delivery riders seem overwhelmed. If you're looking for fresh fries, good luck—you won't get them unless they've finished serving all the other orders from the day. I really don't understand how this restaurant is still operating. The one on S. Waco is far better and offers much better customer service.
Went to the drive through tonight to get dinner after a super long and busy day, paid 30 dollars for 3 meals and realized after I got it after home one of my burgers, so a person in my family got only fries and a drink that is what happens when they try to push everything in a bag and push people through the line.
