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Contribute Feedback What Kenny Botello likes about El Pollo Loco:
My experience with Pollo Loco was very well customer service was great they were fast and efficient and I've been there more than once so I enjoyed going backParking: Parking is easy in and out problemsKid-friendliness: The staff manager everybody that works there is awesome they work as a team they're efficient they get you in and out quick with a smile and a thank you great job to them all View all feedback.
What Autumn Rivera (AUTH) doesn't like about El Pollo Loco:
Restaurant was so full of smoke from chicken burning that even the employees were hiding outside. Underportioned servings and they forgot items after giving our order to someone else. Not sure why breast and thigh meat are being mixed in a queso Blanco burrito.... View all feedback.
Food always gpod.. $5 pollo bowls cheap fast quick good meal..
I love it when they give you coupons. Good food, friendly service, fast service!!
Went here while I was dashing and was going to take a small break so I ordered some food for my wife and me . Sadly when we parked to eat our food we were missing items causing us to drive all the way back (keep in mind we were the only ones in line and no one inside once we arrived to have our order corrected we were rushed as if the gentlemans life depend it on it didn't even let me get a word in but acted as though he heard me once I approached the window he asked again what was the issue(like bro if you had let me speak at the intercom you would know so I told him our side were incorrect to which he questioned wether I was sure and I said yes I am sure the first time I came you even repeated it back to me 3 times and you still messed up . He said okay and shoved our food at me and I went okay (no biggie and sat In the parking lot and ate our food and tbh it was great ? ? so I will not lie there . Everything was good just customer service needs work . All in all I recommend
The family festival meal was the bomb and at a good
Chicken were very small. The wait was a little long.