Reviews

Overall Total Score
4.5 out of 5
Outstanding | 3849 reviews

What Elle Bea doesn't like about Black Rock Coffee:
Coffee was okay, but slightly watery. Girls in the back kept screaming and singing and trying to explain their social dynamics to anyone who would listen. Maybe tone it down just a tad? Friendly service is one thing, but acting like a high schooler is draining for customers who just want to be in and out with their drink. View all feedback. What Joseph Porter likes about Black Rock Coffee:
There are plenty of choices available at this restaurant, including a variety of non-coffee options such as teas and hot chocolate. The prices are reasonable compared to other coffee shops. Once you try them, you'll be sure to become a regular customer. View all feedback.

Reviews from various websites

Restaurantji
4.1 ★ from 67 reviews
Stephan
12.03.2024 - 15:38

The drinks are amazing and the staff is always cheerful.

Todd
12.03.2024 - 15:38

This restaurant has the worst service in the city. The employees are unenthusiastic and slow most of the time. To make matters worse, they don't use their speak...

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Joseph
12.03.2024 - 15:38

There are plenty of choices available at this restaurant, including a variety of non-coffee options such as teas and hot chocolate. The prices are reasonable co...

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Jamie
12.03.2024 - 15:38

Maybe it’s a new staff but they weren’t very nice. They didn’t even add whipped cream to our drinks that typically have whipped cream. Our drinks weren’t blende...

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Nicholas
12.03.2024 - 15:38

After going to a few of these locations this remains my favorite, not to mention the closest for me. They are always extremely friendly, polite and talkative, e...

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Black Rock offers a diverse menu featuring not just coffee, but also teas and hot chocolate, all at reasonable prices. While many patrons appreciate the friendly and dynamic staff, others have found the atmosphere overly energetic, likening it to high school antics. Service consistency is an issue, with experiences ranging from slow and unenthusiastic to pleasantly engaging. Though the detached gazebo setting is charming, concerns about drink quality and cleanliness—especially with noted bee activity—have arisen. Despite these drawbacks, loyal customers argue that once you experience Black Rock, you'll undoubtedly return for more.

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